Support

Confluence: type /Tidepool on any page.
Jira: open an issue and find Diagrams in the right-hand column.
AI: open the Prompt tab in the editor and describe what you want.

We usually reply within 2 business days.

Inside Tidepool, use "Report a problem" and the technical details are filled in for you.

How do I…? We'll answer and add it to the docs.

Tell us what Tidepool should do next.

Prefer email?

Write to support@tidepoolapp.dev. Issues on GitHub are public, so use email for anything confidential.

Please report security problems privately to security@tidepoolapp.dev, not as a public issue. We acknowledge reports within 2 business days.